Frequently Asked Questions
Everything you need to know about your Clarkson New York experience.
What is the standard shipping time for orders?
We offer standard shipping across the United States, typically arriving within 3-5 business days. Express overnight shipping is also available at checkout for urgent orders.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with all tags attached. Returns are free for all domestic orders.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable tailored fit.
Are your materials sustainably sourced?
At Clarkson New York, we prioritize ethical manufacturing. Our collections use premium organic cotton, recycled polyester, and responsibly sourced leather to ensure longevity and environmental mindfulness.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.